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Be aware that you may need your product key if you received one. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here.
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If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. There will be no screen or visible process when you run the program file. However, it will create a new mapi32.dll file at the same location.
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I would say first things first is figure out if any of tips for solving Outlook stuck problems these actually resolves her issue, and then (if so) document it on a quick 1-pager that she can follow if/when you’re not available. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again.
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The good news is that most "Outlook won’t open" errors can be resolved with a few proven troubleshooting steps. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors.
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Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is.Running Out of Mailbox Space. ...Outlook Crashes or Freezes on Opening. ...Recovering Deleted Items. ...Search Is Not Working. ...View Settings.
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We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If Outlook worked correctly the last time and nothing has changed about your account configuration, then checking if things work correctly in Safe Mode is a good first step.
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When your mail profile is damaged, Outlook often fails to start as well or you’ll find yourself encountering one error after the other. tips for solving Outlook stuck problems One of the first and most effective steps is to launch Outlook in Safe Mode. This mode turns off all add-ins and custom settings, helping you quickly identify if a third-party add-in is causing the startup problem. After running any of the above processes, make sure you check for updates again to verify that all updates have been installed. Did Outlook still work correctly the last time you used it?
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To learn more about how to share feedback, see How do I give feedback on Microsoft Office. Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on the field headers. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's tips for solving Outlook stuck problems attached to an email. For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available.
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Read how to Add your Outlook.com account to another mail app. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. This occurs because custom form script is now disabled by default. If you're curious to get started, we recommend downloading our free [tips for solving Outlook stuck problems](https://sites.google.com/view/fixoutlookstuckonloadingprofil) trial.
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We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue. We can say that you will likely need to reinstall your software and reconfigure the firewall settings. Often there is the option to add sites to a whitelist, and you can give more permissions to Outlook.
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The Credential Manager is where Windows stores passwords and login information on your computer. It acts as a vault with specific settings and permissions you can adjust. The easiest way to find out if this is the problem is to temporarily disable your antivirus tips for solving Outlook stuck problems software and log in to Outlook as usual.
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